Back Office: Gift Cards

Back Office: Gift Cards

A Gift Card is a prepaid stored-value money card, usually issued by a retailer to be used as an alternative to cash for purchases at a particular store / business.

  1. Sign into the Back Office and select a Store.

  2. On the left-side Navigation Panel, click Products/Items then Gift Cards. The Gift Cards page appears, which includes the + New Gift Card button along with a table of all the saved gift cards along with columns for Gift Card Number, Balance and Actions (Edit, Recharge, Delete).
              

Adding a New Gift Card

















 
Edit
Recharge
Delete
  1. Click Edit to update the Gift Card. The Update Gift Card pane appears.

  2. Update the Card Number and Balance, as needed.

  3. Once the Balance is updated, the Payment Methods option will appear where you can change the Payment Method.

  4. When needed updates to the gift card have been made, click Update at the bottom-right.

  5. The gift card is updated, and you are returned to the main Gift Cards page where the ‘Gift Card Updated Successfully’ confirmation message appears.
    1. To cancel the update, click Cancel. The pane closes and you return to the Gift Cards page.
 
  1. Account Level Gift Card – When Account Level Gift Card toggle is Enabled (YES) in Admin level settings, then this gift card will be applicable for all the stores under that account.
  2. Store Level Gift Card – This card applies only to the store it was created under.


  1. Active  – (Default) All active gift cards are displayed.
  2. Inactive  – All inactive gift cards are displayed.
    1. For an Inactive gift card, click the circled check mark under Actions  to activate it. The Activate pop-up appears. Click Yes, Activate to confirm activating the gift card. The gift card is activated and is removed from the Inactive table. The confirmation banner ‘Gift Card Activated Successfully’ appears at the top-right. Click Cancel / X Close to cancel activating the gift card.

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