House Account

House Account

  1. Sign into the Back Office and select a Store.

  2. On the left-side Navigation Panel, click Customers then House Account.


  3. The House Accounts page appears, which displays a table of existing House Accounts containing the following columns: CustomerAccount NumberLimitMax AmountBalance, and Actions (Edit or Delete).

    1. Edit – When clicked, the Update House Account page appears. By Default, update button will be disabled. You can change any details if required and click on Update for the changes to get reflected in selected House Account. After clicking the Update button, House account updated successfully pop up will be shown.
    2. Delete – When clicked, the Delete pop-up appears. Select Delete, and the Customer details will be deleted. Select Cancel to keep the Customer.


  4. To create a new House Account, click the + New House Account button at the upper-right (or to Edit an existing House Account, click the corresponding pencil icon under Actions). The New/Update House Account page appears. A new/updated House Account cannot be saved or updated (clickable Save Update button) until all Mandatory fields are filled in.

    1. Customer: (Mandatory) Select a Customer from the dropdown.
    2. Account Number: (Mandatory) Enter the Account Number of the selected Customer (no number restriction).
    3. Balance: Enter the monetary Balance (up to 2 decimal points).


    4. Enable Period Limit:  If the toggle is Enabled (set to YES), select the Limit Period from the dropdown (DailyWeekly, or Monthly) then enter the Limit Amount.
      1. If Weekly is selected, an additional dropdown will appear to Select the Day of the week (Mandatory).


    5. Allow Credit: If the toggle is Enabled (set to YES), any stored Credits will be available for using during House Account transactions (Refund type).

    6. Enable Max Limit: If the toggle is Enabled (set to YES), set the Maximum Limit Amount (Max Amount Limit) for House Account transactions (Mandatory).
    • Related Articles

    • POS: House Account Payments

      Back Office Accounts Navigation: Log in to BO Admin, then select Accounts > Accounts Account Settings Account Level House Account - By enabling the toggle (set to YES), the Account Level House Account will be available for the specific Account. If ...
    • POS: House Account Payments

      Back Office Accounts Navigation: Log in to BO Admin, then select Accounts > Accounts Account Settings Account Level House Account - By enabling the toggle (set to YES), the Account Level House Account will be available for the specific Account. If ...
    • House Account Report

      Allows customers to have an account with a restaurant (like a Gift Card), but functions like a credit card where there is a limit and a balance. It includes tabs for HA Activity and HA Statement to display data in a table view. HA Activity HA ...
    • Back Office: In-House Unit Inventory

      Sign into the Back Office and select a Store. On the left-side Navigation Panel, click Inventory then In House Units. The Name - The name of the Inhouse Units will be displayed. Measure Type - The user can select measurement type either Volume Or ...
    • Account Balance Report

      Sign into the Back Office and select a Store. On the left-side Navigation Panel, click Reports then Account Balance. The Account Balance page displays the store’s Account Balances. Select a Date (calendar view). Only 1 date can be selected at a time. ...