I received 1099-K form, what do I do with it?

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• Where can I learn more about Form 1099-K?

  IRS.Gov: Understanding Your Form 1099-K Please note: CoCard Business and its affiliates do not provide tax, legal or accounting advice. Any reference and material prepared is for informational purposes only, and is not intended to provide, and should ...

• What is a chargeback and how will I know if I received one?

  What is a chargeback? A chargeback occurs after customers contact their card issuer and dispute a transaction(s) on their credit card statement. This dispute notifies the customer's card issuer/bank about which transactions they believe are ...

• How do I update my bank account information?

  Updating a bank account on file is fairly straight forward process with us. First, the merchant account owner will need to contact our Customer Service at 1-800-577-0195 or helpdesk@cocard.com to begin the process. After account verification, we will ...

• What is a INVALID TIN/EIN on my statement?

  Invalid Tax ID Number (TIN) and/or incorrect Employer Identification Number (EIN) along with the legal name, that was provided on your merchant application does not match what you have on file with the IRS. This can be corrected by providing us with ...

• How do I close/cancel my Merchant Account?

  For all Merchant Account Cancellation Requests, please complete the form below: Account Cancellation Form Note: Account closure requests may take up-to 72 hours to be completed. There is a $50 account closure cost, unless the account is only closing ...