How to Use Waitlist and Reservation

How to Use Waitlist and Reservation


Note: Module must be enabled prior to configuring the setting. Contact support@myrevonu.com for more information.


How to Enable Waitlist in Back of House:
  1. Log in to your back of house (My Store) and go to “Settings”:

 

  1.  Navigate to “Waitlist”:




  1. The first step is adding a wait list by clicking “+Wait List”:




  1. Define the waitlist by the range of seats and the expected amount of time they will occupy a table, and save:




  1.  Next, give a reason for the waitlist by clicking “+ New Reason”:



  1. Enter Waitlist Reason and Save:



 

 

How to use Waitlist in Front of House

 

  1. First, make sure Waitlist is enabled in your POS Operations page:


 

  1. Select the Waitlist tab on your POS Dine-in Screen:




 

  1. Fill out information manually or search for customer. Then input remainder of information:

 

  1. Your customer will now be put on a waitlist with an expected time frame. You also have the option to notify the customer when their table is ready and the option to assign them to a table:


 


    • Related Articles

    • Servme Integration

      Prerequisites An active Servme account configured with POS integration. Please contact POS support to get the API Key, Store ID, Account ID, Employee User ID, and Employee User Token which are required to configure the Servme integration. Close and ...

    • POS: Wait List

      Back Office Settings Wait List Add On Navigation: Log into BO, then for your Store select Settings > Application > Wait List. On the Wait List screen, select the Wait List tab (should be selected by default). On the Wait List tab, select + Wait List. ...

    • POS: Bar Tab - Floating Tab

      To use a Bar Tab for a purpose other than at a Bar, the Floating Tab setting in the Back Office can be used to change the name of the Tab and the Order Type in the POS. Back Office Navigation: Log into BO, then for your Store select Settings > ...

    • Back Office: Marketing Campaigns

      Sign into the Back Office. Select a Store. Then on the left-side Navigation Panel, select Marketing then Campaigns. The Campaigns screen displays a table containing the created marketing campaigns, with the following columns: Name: The name of the ...

    • Back Office: Introduction to Scheduler and Adding It To Your Account

      Introduction to Schedules As a component of the software ecosystem, Schedules is a web-based software created for helping restaurant’s manage the Shifts of their staff. Integrated with the Back Office application, restaurants are now able to view ...