How to Enable Waitlist in Back of House:
- Log in to your back of house (My Store) and go to “Settings”:
- Navigate to “Waitlist”:
- Next, give a reason for the waitlist by clicking “+ New Reason”:
- Enter Waitlist Reason and Save:
How to use Waitlist in Front of House
- First, make sure Waitlist is enabled in your POS Operations page:
- Select the Waitlist tab on your POS Dine-in Screen:
- Fill out information manually or search for customer. Then input remainder of information:
- Your customer will now be put on a waitlist with an expected time frame. You also have the option to notify the customer when their table is ready and the option to assign them to a table: