How to Void an item from order (delete)

How to Void an item from order (delete)

Void an Item

  1. Tap on the item 
  • OR swipe the item to the left
  • Hit delete 
  1. Tap on void item


On iOS:


  |



On Android:



Note: If the item was sent to the Kitchen, you must provide a reason to complete the Void. 

    • Related Articles

    • POS: Check Options - Void Item

      Note: Only Employees with the proper Role and Permission settings have access to Void the Order. Remove a Specific Item from a Check On the Menu screen, select the Menu Item you wish to remove from the Check. Select the Option button at the bottom. ...
    • POS: Menu Options - Void (Remove) an Item

      To void (remove) a particular Menu Item from the check: On the Order screen, select a Menu Item. On the Menu Option menu that appears to the right, select Void Item. The Menu Item will be removed from the Check. Notes: If there is a green check mark ...
    • Void Report

      Device/Node Employee Device/Node Displays voided check activity based on POS Device (Nodes): Select from the list of Nodes created under the Store. Select the Time Period. Click Apply. The below table with the following columns is populated: Node – ...
    • How to Refund a Check Before Close of Day

      POS FOH Refund a Closed Check Go to closed checks under check stats On iOS: | | On Android: Reopen the check you want to refund by tapping the check and reopen check Then go to Payments at the bottom On iOS: | On Android: Tap on the payment Tap on ...
    • How to Create an Open item

      Create an Open Item Tap on options Tap on open item Give a coursing, item name, price, and a tax Tap on done |