Where do I take my PCI questionnaire?
After your account is approved with CoCard Business, you will receive PCI Compliance registration emails to begin the process. Once you become PCI compliant, you'll receive a certificate that will detail how long it is good for until you have to renew again. Depending on how you accept payments, type of software and hardware you use, can determine the scope and length of the process and requirements. If you have questions about how to register to begin the process, feel free to contact Customer Support at 1-800-577-0195 or email
helpdesk@cocard.com
What happens if I am not compliant?
Merchants and given 60 days from when their new merchant account is approved with CoCard Business to become PCI Compliant. After the 60 day mark, merchants are subject to a non-compliance fee directly from the major card companies for not complying with their security standards.
Related Articles
What is PCI Compliance?
PCI Compliance means your business is abiding by data security standards established by the Payment Card Industry Security Standards Council, and verified as such. This council was formed by Visa, MasterCard, Discover, American Express and JCB ...
PCI Compliance Scan: How To Find Public IP Address
How To Find Public IP Address INTRO To assist you with completing a successful PCI scan (for PCI compliance), we'll need the public IP address of your store. What is an IP address? An IP address is a unique number assigned to every computer on the ...
Glossary of Terms
A AAA Acronym for "authentication, authorization, and accounting." Protocol for authenticating a user based on their verifiable identity, authorizing a user based on their user rights, and accounting for a user’s consumption of network resources. ...
How do I update my Tax ID and Legal Information?
How do I update my federal tax ID and IRS information with CoCard Business? If you have changed your business legal information such as EIN/Tax ID number, legal name, entity type, etc. with the IRS, then it is extremely important to update it with ...
How do I update my bank account information?
Updating a bank account on file is fairly straight forward process with us. First, the merchant account owner will need to contact our Customer Service at 1-800-577-0195 or helpdesk@cocard.com to begin the process. After account verification, we will ...