Back Office: User Management - Resetting User/Employees's Back Office Password
- Sign into the Back Office and select a Store.
- On the left-side Navigation Panel, click User Management then Users.
- On the Users screen, under the Actions column click the corresponding three dots (•••) for a User then click Reset Password. The Reset Password pop-up appears.
- On the Reset Password pop-up, enter the New Password then re-enter the same Password to Confirm. Green circled checkmark means a password requirement is met. When the new Password is confirmed, click Authenticate.
- You are returned to the main Users screen and the Your Password… Reset Successfully banner appears at the top-right of the page.
Note: This resets Employees/Users Back Office password, not the pin/login to the POS.
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