POS: EBT Balance Option in POS

POS: EBT Balance Option in POS

Back Office

Enabling EBT for a Menu Item

Navigation: Log into Back Office, then select Home > Product/Items > Product/Items

  1. Select a Menu Item that qualifies to be eligible.

  2. On the (1) Basic Details page under the Tax section, enable the EBT Menu Item toggle (set to YES), then click Save at the upper-right.


  3. This item will now be eligible to be paid with an EBT Card.

  4. Note: Only eligible food items should be given the EBT option.
  5. EBT can only be done on Pax and Clover devices.
  6. Below is an example of what is needed to create a payment method for EBT:


POS

Submitting Payment

EBT Tender payment will only charge for EBT items.

Example:
  1. A Check has two items: one item is EBT and is $50, while the other is non-EBT and is $10.
  2. When EBT Tender is pressed, it will only charge $50, with $10 as the Remaining Balance.
  3. Complete the $10 payment for the rest of the Check by selecting a different Tender.


An SPPAX payment must be configured (with the EBT toggle enabled) in Back Office. For more information, see the Back Office Payment Methods Settings article.

On the Order screen in POS:
  1. Add Menu Items to the Order.

  2. On the bottom bar menu, click Option.


  3. On the Check Option screen that appears, select EBT balance.
    1. If no SPPAX device is connected to the POS, an alert with the message 'No pax device is connected to this POS' appears.

  4. Swipe the card on the connected SPPax device.

  5. The EBT balance pop-up appears, showing the Card Number (with all but last 4 numbers hidden) and the Balance. Click Done to close the pop-up.

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