FD 130/150 Terminal: How to Void a Transaction

FD 130/150 Terminal: How to Void a Transaction

  1. Select OTHER from the main screen.
  2. Select VOID.
  3. The terminal will prompt you to enter the transaction sequence number from the receipt.
  4. Locate the sequence number on the receipt and enter it in.
  5. Press the green ENTER key.
  6. The terminal screen will show the transaction you’d like to void.
  7. If the correct transaction, select OK.
  8. The terminal will perform the void.
  9. A receipt confirming the voided transaction will print.
Note: Void's can only be performed if the current batch has not been closed yet. If the batch has been closed, you wont be able to perform a void you will need to process a Refund.

For further assistance, please contact support at (800) 577-0195 Opt 2 or support@cocard.com

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