Reports

Reports

Reports

Discover the capabilities of the gateway’s reporting feature. You’ll learn how to review transactions according to specific search criteria. You’ll also learn how to void, refund, or run additional transactions; print or email transaction receipts; and create subscriptions based on transaction details from reports.

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    • Refunds/Credits - How to refund a transaction.

      Refunds or credits are performed to reverse a previous sale transaction. By default, only transactions processed within the COCARD system may be refunded. If you wish to perform refunds on transactions processed outside of the COCARD system, please ...

    • General Information

      The general information area of the options allows merchants to update their general merchant contact information as well as manage their user accounts. Account Information Merchants can modify their general contact information by editing the fields ...

    • Authorization/Capture/Void

      Often when a product or order is not fulfilled immediately, merchants will authorize a transaction to be captured at a later time. For example, once an order is placed, the transaction should be authorized. Upon successful authorization, order ...