Security

• Related Articles

• General Information

  The general information area of the options allows merchants to update their general merchant contact information as well as manage their user accounts. Account Information Merchants can modify their general contact information by editing the fields ...

• Authorization/Capture/Void

  Often when a product or order is not fulfilled immediately, merchants will authorize a transaction to be captured at a later time. For example, once an order is placed, the transaction should be authorized. Upon successful authorization, order ...

• How to Manually Charge a Card

  A sale is a transaction that is authorized and captured, or flagged for settlement. A sale does NOT need to be captured, as it is automatically flagged for settlement. A sale cannot be voided and must be refunded to reverse the transaction. A sale ...

• Transactions

  From within the transaction options, a merchant can enable Test Mode. Test Mode allows you to process transactions without the transactions being processed in a live environment. When your account is in test mode, all transactions will be approved. ...

• Refunds/Credits - How to refund a transaction.

  Refunds or credits are performed to reverse a previous sale transaction. By default, only transactions processed within the COCARD system may be refunded. If you wish to perform refunds on transactions processed outside of the COCARD system, please ...