Virtual Terminal
Offline Authorizations
Offline transactions are transactions that have been previously authorized outside of the COCARD system, including voice authorized transactions. To successfully capture a previously authorized transaction, an Authorization ID must be entered. ...
Authorization/Capture/Void
Often when a product or order is not fulfilled immediately, merchants will authorize a transaction to be captured at a later time. For example, once an order is placed, the transaction should be authorized. Upon successful authorization, order ...
Refunds/Credits - How to refund a transaction.
Refunds or credits are performed to reverse a previous sale transaction. By default, only transactions processed within the COCARD system may be refunded. If you wish to perform refunds on transactions processed outside of the COCARD system, please ...
How to Manually Charge a Card
A sale is a transaction that is authorized and captured, or flagged for settlement. A sale does NOT need to be captured, as it is automatically flagged for settlement. A sale cannot be voided and must be refunded to reverse the transaction. A sale ...