Payments
POS: SPPAX Payments
Back Office (BO) BO Admin Requirements Navigation: Log into BO then select Admin > Stores Under Admin Store(s): When enabling the SPPAX toggle (setting to Yes), the SPPAX Details screen appears. Enter the mandatory details (pax device serial number) ...
POS: Fast Cash Payments
Note: Only Employees with the proper Role and Permission settings have access to make payment through Cash. Back Office Under Settings > General Settings, the POS Custom Button option is available. This is to customize the POS per your Store's needs, ...
POS: Multi Cash Payments
This applies to native iPad ONLY. Back Office Payment Methods Navigation: Log into BO and select a Store, then select Settings > Payment Methods When creating a new Payment Method (or updating an existing one): The Payment Type must be set to Cash ...
POS: Membership Payments
Membership gives the ability to organize Customers into Loyal Customers. By using Membership Account, you will be able to organize and apply Tax exemptions to Members of the group, maintain the Account Balance, and issue Allowances. Membership ...
POS: Factor 4 Payments
Factor 4 is a Gift Card and a Loyalty Program provider. They empower businesses of all sizes to identify and monetize Customer Loyalty. This article describes the process of integrating Factor 4. Changes in the Back Office (BO) Navigation: Log into ...
POS: House Account Payments
Back Office Accounts Navigation: Log in to BO Admin, then select Accounts > Accounts Account Settings Account Level House Account - By enabling the toggle (set to YES), the Account Level House Account will be available for the specific Account. If ...
POS: EBT Menu Item Payments
Back Office Enabling EBT for a Menu Item Navigation: Log into Back Office, then select Home > Product/Items > Product/Items Select a Menu Item that qualifies to be eligible. On the (1) Basic Details page under the Tax section, enable the EBT Menu ...
POS: Loyalty Payments
For more information on Loyalty programs, see the Loyalty section of the Back Office Add-Ons article. Points Based Redemption Back Office Navigation: Log in to the Admin page On the Admin page, select Accounts. Under the Account Settings section: ...
POS: GiveX Payments
Back Office Super Admin Navigation: Log in to the Back Office Admin page, then select Accounts > Store Details The GiveX Gift Card toggle must be Enabled (set to YES) on the Super Admin page. Upon enabling this toggle, the GiveX Gift Card can be ...
POS: Payment Screen Options
Log in to POS, add Menu Items then click on the Payment option. On the Payments page: the options Tax Exempt, Add Gratuity, Discount and Print options will appear. Tax Exempt When Tax Exempt is selected: the Tax Exempt pop-up appears, and displays ...
POS: Tipping Options
Back Office Apply Tip to Sales Creator or Closer On the General Settings page: the Check Owner option determines who will own a Sale, including any applied Tip: If Check Closer is selected, the Tip is applied to the person who closed the Check. If ...
POS: Digital Receipt Screen
Back Office Navigation: Log in BO, and for your Store select Settings > Hardware > Receipt Printers On the Receipt Printers page: the Show Digital Receipt Screen toggle appears under the Settings tab When the toggle is enabled (set to YES): after ...
POS: Renaming Tip Amount as Additional Tip
When Gratuity is applied to a Check, then the Tip (only name) will be changed to Additional Tip on Front-End and Email receipts. This change applies only when Gratuity is applied to the Check. If Gratuity is not applied, then regardless of whether ...
POS: Deleting Pre-Auth Payments
Pre-Auth Deletion can be performed for SPPAX and MPPG payments. Back Office Navigation: Login to BO, and for your Store select Settings > Application > General Settings On the General Settings page: When Enable Pre Auth toggle is enabled (set to ...
POS: Tip Threshold
Thresholds for Tip amount, Tip percentage, Tip validation and Tip validation alert message will appear in BO. When a Tip has crossed the Tip Threshold settings: a Tip Approval pop-up appears in POS for a Manager to validate. Back Office General ...
POS: Restricting Pax Void Payment
POS Navigation: Log into POS and select a Check, then select Reopen Check > Void Payment Pax payments can be voided from POS only when the Pax terminal - where the payment was completed - is connected to the POS. When attempting to void the Pax check ...
POS: Payments - Offline Mode
POS Navigation: Log into POS, then select POS Operations > POS Settings On the POS Settings page: the Offline Mode toggle appears and will be disabled by default. It is for switching the device from Online to Offline. If enabled, then the system ...
POS: Partial Payments in Online Ordering (OLO)
Introduction This article explains partial payments with all payment options (Credit Card / Loyalty Points / Gift Card / Cash) for Online Ordering. Background The Customer can make partial payment using any of the payment options. The toggle Enable ...
POS: Tip Suggestion Values Based on Subtotal
Introduction This document explains the new flow of Tip Suggestion values, calculated based on Subtotal and Total. Implementation in Back Office Navigation: Log into BO for your Store, then select Settings > Application > General Settings The Tip ...