POS: Restricting Pax Void Payment

POS: Restricting Pax Void Payment

POS

Navigation: Log into POS and select a Check, then select Reopen Check > Void Payment

  1. Pax payments can be voided from POS only when the Pax terminal - where the payment was completed - is connected to the POS.

  2. When attempting to void the Pax check from POS: if that Pax device was not connected (or attempting to void from a different node), a pop-up with the message 'The Payment was completed in \(SppaxDevices.name), you cannot void it from \[POS Connected Card Reader Name], Please re-try the void from \[sppaxDevices.name]' appears.

  3. Void action will be restricted for the PAX check from all the POS nodes where the PAX device (Payment made PAX) is not connected.

  4. When the PAX device is connected to the POS, then the Void action will be allowed and the pop-up will not appear.


Table

POS

PAX

Void

Pop-Up

Void action

Connected to POS

Yes

No

Void action

Not connected to POS

No

Yes

New POS Node

Not connected

No

Yes

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