How To Find Public IP Address

To assist you with completing a successful PCI scan (for PCI compliance), we'll need the public IP address of your store. What is an IP address? An IP address is a unique number assigned to every computer on the internet. We need the public-facing IP address of the store’s router.

1. On your smartphone and/or on your computer, connect to your store’s WiFi/Internet network.

2. Open https://whatismyipaddress.com/

3. Text or email us the IPv4 address next to the red arrow (you can also send screen shot):
   

1. Text: 916-580-2750
   

2. Email: helpdesk@cocard.com
   

Call your store’s Internet Provider also known as "ISP" (e.g., Comcast, Verizon, AT&T, T-Mobile, etc.) technical support dept and ask them for the store’s public-facing IP address. Text or email that number to:

1. Text: 916-580-2750
   

2. Email: helpdesk@cocard.com

Login to PCI compliance website: https://pciapply.com/pcicompliance. If you don’t have your username and/or password, contact us please.

Click View Current Scan (see yellow arrow below).

Select Add Scan Target

Find the number in the blue box area. It will show up as 4 numbers separated by 3 periods and provide this number to CoCard Help Desk by text, or email (916-580-2750 / helpdesk@cocard.com).

Examples:

• 172.56.169.5

• 186.244.13.252

• 2.5.188.192

• 

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