PCI Compliance Scan: How To Find Public IP Address

PCI Compliance Scan: How To Find Public IP Address

How To Find Public IP Address


INTRO


To assist you with completing a successful PCI scan (for PCI compliance), we'll need the public IP address of your store. What is an IP address? An IP address is a unique number assigned to every computer on the internet. We need the public-facing IP address of the store’s router.


OPTION 1: SMARTPHONE/COMPUTER (EASIEST)


  1. On your smartphone and/or on your computer, connect to your store’s WiFi/Internet network.

  2. Open https://www.ipchicken.com/

  3. Text or email us the blue number (IP address) next to the yellow arrow (you can also send screen shot):

    1. Text: 916-580-2750

    2. Email: helpdesk@cocard.com



OPTION 2: CALL YOUR INTERNET PROVIDER


Call your store’s Internet Provider also known as "ISP" (e.g., Comcast, Verizon, AT&T, T-Mobile, etc.) technical support dept and ask them for the store’s public-facing IP address. Text or email that number to:

  1. Text: 916-580-2750

  2. Email: helpdesk@cocard.com


OPTION 3: PCI WEBSITE


Login to PCI compliance website: https://pciapply.com/pcicompliance. If you don’t have your username and/or password, contact us please.



Click View Current Scan (see yellow arrow below).


A screenshot of a computer Description automatically generated


Select Add Scan Target


A screenshot of a computer Description automatically generated


Find the number in the blue box area. It will show up as 4 numbers separated by 3 periods and provide this number to CoCard Help Desk by text, or email (916-580-2750 / helpdesk@cocard.com).


Examples:

  • 172.56.169.5

  • 186.244.13.252

  • 2.5.188.192

  • A yellow arrow pointing up Description automatically generated

A screenshot of a computer Description automatically generated


Logout and close the website.




Updated 10/08/24 rev2




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