FD 130/150 Terminal: How to Load Receipt Paper
- Locate the paper bay at the top of the terminal.
- Open up the paper bay by pulling the black latch up.
- Grab your new roll of thermal paper (2 1/4" x 80').
- Place paper roll into the paper bay ensuring shiny side up and facing away from the terminal screen.
- Note: If after installing the thermal paper the terminal prints blank, that means you've installed the paper backwards.
- Make sure excess paper hangs outside of the paper bay.
- Close the paper bay.
- Remove any excess paper.
For further assistance, please contact support at (800) 577-0195 Opt 2 or support@cocard.com
Related Articles
FD 130/150 Terminal: How to Adjust (enter) Tips
Select OTHER from the main screen. Select ENTER TIPS. The terminal will prompt you to enter the transaction sequence number from the receipt. Find sequence number on the receipt and enter into terminal. Press the green ENTER key. The terminal screen ...
FD 130/150 Terminal: How to Close the Batch
Select OTHER on the main screen. Select CLOSE BATCH. The terminal will process the batch. The terminal will print out a receipt to confirm your settlement. The batch is now closed. For further assistance, please contact support at (800) 577-0195 Opt ...
FD 130/150 Terminal: How to Void a Transaction
Select OTHER from the main screen. Select VOID. The terminal will prompt you to enter the transaction sequence number from the receipt. Locate the sequence number on the receipt and enter it in. Press the green ENTER key. The terminal screen will ...
FD 130/150 Terminal: How to Issue a Refund
Select OTHER. Select REFUND. Enter the refund amount. Press green ENTER key. The terminal will prompt you to present payment. If customers card is present, swipe the customer’s card now. If it’s an EMV chip card, insert it at the bottom of the ...
FD 130/150 Terminal: How to Run a Sale
Select SALE Enter the sale AMOUNT. Press green ENTER key. If you accept tips at your business, the terminal will prompt you to enter a tip amount or press Cancel (X) to skip. The terminal will prompt you to present payment (Insert/swipe/key in ...