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How to Manually Charge a Card
A sale is a transaction that is authorized and captured, or flagged for settlement. A sale does NOT need to be captured, as it is automatically flagged for settlement. A sale cannot be voided and must be refunded to reverse the transaction. A sale ...
Transaction Details
Merchants can view additional information about a transaction including processor responses, customer and order information, as well as transaction activity. Credit Card Information Credit Card Number The credit card number used to process the ...
Refunds/Credits - How to refund a transaction.
Refunds or credits are performed to reverse a previous sale transaction. By default, only transactions processed within the COCARD system may be refunded. If you wish to perform refunds on transactions processed outside of the COCARD system, please ...
Failed Sale
Failed Sale In this tutorial, you’ll become familiar with error messages that are shown when a card is declined. You’ll learn the difference between error messages and where they originate.
Reports
Reports Discover the capabilities of the gateway’s reporting feature. You’ll learn how to review transactions according to specific search criteria. You’ll also learn how to void, refund, or run additional transactions; print or email transaction ...