Void or Refund Transactions

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• Searching Transactions

  Merchants can search transactions by selecting from a group of parameters. After searching, the transactions matching those criteria are displayed. Merchants can retrieve additional information about a transaction by clicking on the transaction id. A ...

• Transactions

  From within the transaction options, a merchant can enable Test Mode. Test Mode allows you to process transactions without the transactions being processed in a live environment. When your account is in test mode, all transactions will be approved. ...

• Refunds/Credits - How to refund a transaction.

  Refunds or credits are performed to reverse a previous sale transaction. By default, only transactions processed within the COCARD system may be refunded. If you wish to perform refunds on transactions processed outside of the COCARD system, please ...

• Reports

  Reports Discover the capabilities of the gateway’s reporting feature. You’ll learn how to review transactions according to specific search criteria. You’ll also learn how to void, refund, or run additional transactions; print or email transaction ...

• Authorize and Capture Transactions

  Authorize and Capture Transactions This tutorial explains how to authorize and capture customer payment information. You’ll learn how an authorization differs from a sale in the gateway, and how to go back and capture an authorized transaction at a ...