Onboarding: Internet Requirements

Onboarding: Internet Requirements

Internet Requirements

  1. A stable broadband connection is required
  2. Minimum internet bandwidth of 15 Mbps of download and 10 Mbps of upload speed is required, subject to devices connected on the network. Available bandwidth is affected by local network traffic and your Internet connection.
  3. Revonu POS can be used wirelessly on Android, iOS and Revonu Go (handheld) Devices
  4. If public WI-Fi is available to your consumers, it should have its own dedicated connection
IMPORTANT: Wi-Fi, Access Points and/or Ethernet Wired devices must be on the same IP range and subnet. If they are not on the same network, the devices will not communicate with card readers, printers and/or KDS devices.
  1. If internet-enabled cameras are installed, they should have their own dedicated connection
  2. Revonu device should be on all the time while being used and not be put to sleep, including Android, iOS and Revonu Go devices. ( Revonu needs to be constantly downloading the check information from the other devices (if setup with more than one station/device), putting to sleep will cause delay in downloads and might cause loss of data.
  3. For mobile terminals that are used in a location where multiple Wi-Fi Access Points are installed, there is a chance of wireless interference between devices. Here are some steps to minimize interference:
    1. Connect devices to 5GHz band on your wireless network as possible.
    2. Configure your wireless access point SSID of your network manually to channels on the 5GHz bands.
    3. Setup static IP address on printers, EMV and other peripherals. Reserve this IP address on the Router.
    4. Place your Wi-Fi router or access point in the middles of the room as possible or use Mesh Wi-Fi system setup for better coverage.
    5. Avoid any electrical cable run together with the Ethernet cable (CAt5/6) on all wired devices.

Network Requirements
  1. Category 5e or greater network cable should be used
  2. Network cable shouldn't be run along electrical or any high voltage lines
  3. All network cables should be terminated with either an RJ45 cap or keystone jack (wall plate with female connector)
  4. There are limitation with number of terminals operating via a wireless network. Here are some recommendations:

    Number of Devices
    Minimum Download Speed
    Minimum Upload Speed
    1-5
    25
    10
    5-10
    50
    10
    10-20
    75
    20

  5. These are suggested requirements. Each network varies. Speed subject to how many non-POS devices you have on the network.

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